Woody Auction and LiveAuctioneers
by Laurie Winzer and Carol Fabarez, October 2024
As part of the Customer Service team at Woody Auction, we encounter many misconceptions about the relationship between LiveAuctioneers and Woody Auction regarding the bidding and payment process. I’m hoping this post will offer some clarification.
SEPARATE BUSINESSES
The most important fact to understand is that Woody Auction is an entirely separate business from LiveAuctioneers. Along with over 7,000 other auction houses, Woody Auction is an independently owned business that utilizes only LiveAuctioneers as its Internet bidding platform. We are not a subsidiary company or otherwise connected with LiveAuctioneers in any other manner. For more information about LiveAuctioneers please use this link:
https://help.liveauctioneers.com/hc/en-gb/articles/24708255869585-What-is-LiveAuctioneers
YOUR PERSONAL ACCOUNT INFORMATION ON LIVEAUCTIONEERS
We are frequently asked to update address, credit card, or phone number information on behalf of bidders. Sometimes we’re even asked what items a person has bid on and how much they bid. Woody Auction has no access to a bidder’s personal account information. LiveAuctioneers protects the privacy of their customers. If a bidder has account information that needs to be updated or would like to see what items they bid on, that information can only be accessed through their personal account settings. » Read more about: Blog Posts »
